Monday, April 25, 2011

You Never Know Where Your Next Customer is at

The other day I was having coffee with a friend of mine and she told me about a story or someone that we both know.

This person owns a restaurant and is fairly well known with in the community.  This person was at a competing restaurant and was being fairly rude to the server.  How often have we been rude to the sales person calling on our office, the server at a lunch spot, or the person in the parking lot?  Have you ever considered that this person can be, could be, or will be a customer of yours one day?

Remember as business and sales professional and leaders that we are observed all the time.  The next person that you are rude to may be a current or a future customer of yours.

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